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I have a problem with my bank

Steps to follow If you think your bank is treating you unfairly – eg overcharging you for a service or selling you a product without explaining the risks – your first move... more

Living together wisely

Despite popular belief, there is no such thing in the UK as “common law marriage”. If you and your partner are living together you have considerably less rights than couples who... more

Overview of identity theft

You are a victim of identity theft if someone pretends to be you in order to steal money or gain some other sort of benefit. Offences It is an offence to possess, control and intend... more

Company filing requirements

Every company has a duty to prepare a set of accounts which report on the company’s performance and activities during the financial year. A copy of these accounts must be sent to... more

Problems with goods and services

Goods  All consumers have rights when they buy faulty goods from someone acting in the course of trade, although the type of rights you have may depend on what you bought and how... more