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I have a dispute (customers and suppliers)

Steps to follow Are you in dispute with a customer over goods or services that you supplied, or are you a customer who is dissatisfied with your supplier? The best solution is to try to... more

I have a problem with my bank

Steps to follow If you think your bank is treating you unfairly – eg overcharging you for a service or selling you a product without explaining the risks – your first move... more

Recovering debts from other people or companies

It’s infuriating, sometimes embarrassing, and can be costly. There are, however, various avenues open to you when a debtor refuses to pay up. First steps When attempting to... more

I have a dispute

Steps to follow Do you feel you are owed money by someone and all attempts to resolve the dispute without resorting to court action have failed? If you decide to take the matter to... more

Do I need a lawyer? (business)

Legal problems arise in business all the time and the temptation might be to run to a lawyer every time to get them to sort the problem out for you. There is no doubt that in some... more

I have been given a poor service

Steps to follow Have you received poor service from a plumber, builder or other provider of services? If so, is your complaint about the quality of work, the time it took to... more

Choosing a wills and probate lawyer

According to lawyers in the know, an increasing number of disputes over wills are ending up in the courts. These disputes are often bitterly contested and can have a devastating effect on... more

Defending copyright and trademarks

Copyright and trademarks fall into the field of intellectual property. Copyright protects written, theatrical, musical and artistic works. It exists automatically, but in order to... more

Problems with your landlord - private landlord

The days of slum landlords have—in theory at least—ended. As a tenant, you have a right to live in a safe home free from an intrusive or unscrupulous landlord. What you are... more

Choosing an employment lawyer

Employment Law If your dream job is turning into a nightmare, or your ‘perfect’ employee is wreaking havoc in the workplace, then you may need the help of an employment... more

Overview of winding up a business

If your company is insolvent – i.e. it doesn’t have enough money to pay off its debts – there are several different possible outcomes. Some of these could involve allowing... more

Can I represent myself

An individual is entitled to represent themselves or their business at a court or tribunal. This is the case whether the individual is a claimant or a defendant. It may seem a daunting... more

Overview of motor accidents

There are thousands of motor accidents on the UK’s roads each year. If you are unlucky enough to be involved in a motoring accident, you are likely to be involved in a subsequent... more

Injury of a member of staff at work

Employers have a duty to tell their employees about health and safety issues that may affect them, to provide relevant safety equipment and training, and to provide a safe place to... more

I am in debt, I have debtors

Steps to follow Are you owed money and beginning to get fed up of excuse after excuse? Or, do you have debts that you can’t pay? Either way, take action and sort the problem... more

I want to make an insurance claim

Steps to follow Have you suffered some sort of loss which is covered by an insurance policy? If so, first check your policy to ensure it’s worth making a claim – most... more

I want to sell my company, I want to buy a company

Steps to follow Whether you are buying or selling a business, the first step is to put a value on it. This is a negotiable matter. Valuing a business is a complex process, so consider... more

Company filing requirements

Every company has a duty to prepare a set of accounts which report on the company’s performance and activities during the financial year. A copy of these accounts must be sent to... more

Defences to divorce

Contesting a divorce can be expensive and time-consuming. Most lawyers advise against it. Uncontested divorces run a lot more smoothly. While the drama of the courtroom may seem attractive... more

Overview of accidents at work

Earning a living can be hazardous. And it’s not just occupations like firefighting and construction work that are dangerous—office work can also lead to injury. Unfortunately,... more

I need to borrow money

Steps to follow How much do you need to borrow? How soon can you pay it back? How quickly do you need it? What assets do you have? These questions need to be answered before you can... more

Outsourcing agreements

Outsourcing is an increasingly popular option for businesses wishing to cut their costs, make use of outside expertise, and focus on their core purpose. Outsourcing is where a business... more

Choosing a personal injury lawyer

Have you been injured in a road traffic accident, or developed a psychological condition that you believe is the result of an earlier trauma? Did a doctor fail to diagnose an illness, or... more

Overview of race discrimination

The Race Relations Act 1976 outlaws race discrimination in the workplace (as well as in education, transport and the provision of goods and services). This means all employees and job... more

Overview of insurance for business

There are numerous types of insurance cover available for businesses. Some must be taken out by law, others aren’t mandatory but are highly advisable for all businesses, while still... more

Who works in law firms?

Law firms are busy places. They come in various shapes and sizes, from sprawling multinational operations to just one solicitor working as a sole practitioner from a high street... more

Dealing with consumers

Relevant legislation If you’re a trader who sells to consumers, under the Sale of Goods Act 1979 (SOGA) you must ensure the goods you sell are: as described; fit for the purpose... more

Managing debtors

Late payment of invoices can make or break a company – especially a small one. Many businesses are often not keen to chase debtors too hard for fear of damaging their relationship... more

I need help with power of attorney

Steps to follow If you feel there may be a time in the future when you don’t want to make decisions about your property and financial affairs or your health welfare, or you feel you... more

I need a will

Steps to follow There are a number of good reasons for making a will: not least that you can arrange your affairs so your loved ones pay less tax after you’ve gone; and you can... more

I have a health and safety issue

Steps to follow Employers have a duty of care to their workers and to visitors to their premises. Their duty extends to providing a safe place to work, preventing risks to health,... more

Changing or cancelling a will

Your will is probably not the highest item on your list of concerns. After all, we tend not to think too much about what will happen after we die. As your life progresses and your... more

How to complain about your barrister, legal executive, or licensed conveyancer

We all expect a high standard of advice and conduct when we consult legal professionals. Usually, this is the case. Sometimes, however, things can go wrong. When they do, the prospect of... more

I want to trade internationally

Steps to follow Where do you want to trade? Is it within the EU or outside? You will need to do thorough research to ensure you are complying with all relevant laws and... more

What to consider when selecting a lawyer

There are several points to think about when choosing a lawyer, and the most important one is to select a lawyer with experience in the right area of law. Solicitors are usually highly... more

Overview of sex discrimination in employment

Under the Sex Discrimination Act 1975 (SDA 1975), it is illegal for your employer, or a prospective employer, to discriminate against you because of your gender, your marital status or... more

Disability discrimination (business)

All employers, bar the armed forces, have a legal duty not to discriminate against employees or job applicants on the grounds of disability. This has been the case since October 2004 (prior... more

How to get access to and manage the estate of a deceased loved one

The death of a loved one is a distressing time. There are practicalities surrounding death which need to be taken care of, such as arranging the funeral and winding up the estate of the... more

Franchises

You want the challenge of running a business but want to minimise the risks. Above all, you want to know your business idea is viable before you start. A good solution may be to take on a... more

Overview of loans, mortgages and guarantees

Businesses often have to borrow money, and how to do this is a question it pays to research. Borrowing may be necessary while the business is starting up, if a big order comes in, or if... more

Overview of sex discrimination

The Sex Discrimination Act 1975 (SDA) outlaws discrimination in the workplace on the grounds of sex, marital status, civil partnership status and gender reassignment. It covers job... more

I have a motoring injury

Steps to follow As soon as the accident has taken place, obtain and exchange information with all other drivers involved including full names, registration numbers, insurance company... more

Choices if you cannot afford a lawyer

Lawyers don’t come cheap, and sometimes the people who need them most can’t afford to pay. If you are unable to pay a lawyer, then there are several options available to... more

I have injured myself at work

Steps to follow If you’ve been injured at work, you should (if you are capable of doing so) record the details of the incident in your employer's accident book. (All employers,... more

Rights to maternity leave

If you’re an employee and expectant mum, you’re entitled to 26 weeks of ordinary maternity leave (OML) and 26 weeks additional maternity leave (AML) which – as long as you... more

Overview of medical injuries

What is a medical injury? If the treatment you received from a doctor, hospital, dentist, nurse, midwife or other healthcare worker/ organisation falls below what is accepted as being... more

I am a victim of crime

Steps to follow Report the matter to the police as soon as possible. Dial 999 if it’s an emergency, otherwise, report it to your local police station either in person, via phone or... more

Buying or selling a business

There are a number of steps that need to be worked through when you are buying or selling a business. These include: valuing the business tax advice sales... more

I am being bullied, I am a victim of discrimination (employees)

Steps to follow Bullying in the workplace is where someone tries to intimidate another worker. It is defined by Acas as “Offensive, intimidating, malicious or insulting behaviour,... more

I want to start a company

Steps to follow Start small, think big. Keep your expenses as low as possible, but leave yourself scope to expand. On the other hand, don’t choke off possible growth by scrimping on... more

Estates planning

Estate planning is the process of disposing of an estate in a way which is designed to eradicate uncertainties over the administration of a probate and maximize the value of the estate. If... more

I want a mortgage

Steps to follow Make sure your credit rating is in good shape – some companies do free credit checks. You can improve your credit rating by: registering on the electoral roll at... more

Overview of pay (pay rises, pay cuts, notice pay, etc.)

  Your employer should tell you when you start work how much you will be paid, how it will be paid to you and when. This must be put in writing within two months of you starting... more

Buying or selling business premises

Buying Businesses tend to rent premises rather than buy them as finding vacant commercial premises for sale is often hard. Buying also tends to tie up what could be crucial capital and... more